FREQUENTLY AKED QUESTIONS

Below are a series of FAQs. If they don’t answer your question then please get in touch.

Do protective Masks attract VAT?

Currently during the Covid-19 pandemic crisis Vat has been removed from masks until 31 July 2020

What are the delivery charges for orders from the Online Shop?

Orders for Protective masks are currently Free from delivery charges all other products charges are calculated at time of checkout.

Most orders sent UK postal Rates up to 2kg this is £ 3.00 Over 2kg to 10kg this is £ 7.95 Over 10kg carrier rates apply.

Which payment methods are accepted in the Online Shop?

Payments are processed by Stripe and Paypal.

How long will delivery take?

Orders send my post usually take 2/4 days. Order send by carrier are usully next day after the day of disptatch. Orders placed after 12 Noon will be sent the following day.

What exactly happens after ordering?

Orders are processed in in order of being placed on the web site; at peak times they may be processed the following day.

Do I receive an invoice for my order?

All orders are sent with an Invoice which will have our VAT number on.